Promoting Within: Inventory Accounting Supports Internal Growth Opportunities
Dollar General promotes a healthy culture of Serving Others with growth opportunities for current employees. In 2012 Dollar General reached an internal placement rate of 62 percent, which means that more than half of DG vacant jobs were filled with candidates already working for Dollar General.
The Inventory Accounting department at the Store Support Center (SSC) has found the key to success in internal promotions. The department supports a team of 31 employees, of which, more than 50 percent have been promoted within the last year into new roles with additional responsibilities.
“The Inventory Accounting department focuses on promoting within the team by having a firm succession plan in place, which encourages a healthy knowledge base of team job functions,” says Lee Carlisle, vice president assistant controller.
Rebecca Hatcher, physical inventory services coordinator, served as a DG store manager for three years before joining the Inventory Accounting department a year ago. “Transitioning from the store to the SSC has its advantages and challenges. I have worked in retail all my life at the store level and being in an office atmosphere is a little out of my comfort zone. However, the transition from the store to Inventory Accounting has been very comfortable considering that I already spoke the language and knew many of the processes since I experienced them in the store.”
understand our business and culture. Adding team members from the field provides Inventory Accounting the special ability to speak the language of our stores,” says Mary Alice Kirby, director of inventory accounting. “When filling an opening, we look within Dollar General first, including candidates in the field as well as the SSC. Promoting from within provides current employees a satisfying path of career growth and supports our culture of Serving Others.”
“About a year ago, I transferred from the Charged Sales department at the SSC to the Inventory Accounting department,” says Heather Hinson, inventory reconciliation specialist. “My coworkers were instrumental in my transition and my new role enables me to take on more responsibilities and grow as a professional.”
Curtis Workman began his DG career as a store associate working his way through college. He now serves as a physical inventory services coordinator at the SSC. “Dollar General does a great job of promoting from within. It gives each employee an opportunity to grow with the company,” says Curtis.
“The Inventory Accounting department is a prime example of how Dollar General prides itself on growth and development within the organization,” says Anita Elliott, senior vice president controller. “Internal placements add value to a team by giving them a broader perspective. I have found the entire team develops and adjusts processes considering this new perspective. I think of it as a win, win, win situation as the employee, team and DG all benefit from this integration.”