Christina Tranello was recently
promoted to store operations
project manager. She started her
career in November 2007 as a
store manager and we wanted to
share the story of her career path
What has been your career path?
I started as a store manager and
served in that role from November
2007 to January 2010 when I was
asked to assume a temporary
district manager role. In September
2010, I was promoted to a district
manager position in Region 15
(Northeast). In May 2012, an
opportunity was presented to me to
work at the SSC with the workforce
management team on the ATLAS
(Time & Attendance System) project
which gave me exposure to another
side of operations. In September
2012, I interviewed for and was
offered the role of project manager
for the store operations planning
and communications team.
How did you change roles?
steps/actions did you take?
I was working on my master’s
degree in the field of human
resources during my time as a
temporary district manager. I really
enjoyed the opportunity to impact
all levels of business relationships
and was selected to participate in
the Talent Development Center
(TDC) program. This program
guided me to develop an action
plan that highlighted my strengths
and defined areas I needed to
improve. This reinforced my
passion for store operations.
How did you involve your leadership?
My supervisors were always directly
involved as a part of my training,
district development, mentoring
and feedback. I have been fortunate
to have leadership mentors with
whom I have been able to discuss
my career path. This has been a
What other tools did you use?
I love to learn so I frequently set
goals for myself and updated my
Individual Growth and Development
Plan (IGDP). I participated in all the
training courses available to me,
including DG computer-based
learning, classroom training and
You took some risks in your
choices. Was it worth it?
Accepting the project manager
position which involved relocating
from New York to Tennessee was a
big decision and adjustment.
Making the change from my
comfort zone in the field to a
corporate environment was a little
scary. But, in the big picture, I knew
it was the right thing to do. Instead
of impacting 17 stores, I am able to
impact 10,000 stores. I have been
learning things that have expanded
my skill set which, at times, can be
intimidating. However, my
motivation is my willingness to
succeed and I realize these
experiences make me stronger.
Looking back, everything that I have
done throughout my career has
proven to be well worth it.
What are your best practices for
developing and growing?
I think understanding yourself and
what is important to you is the
first step. Identify your talents and
skills. Explore and learn everything
associated with your current role
and deliver 100 percent. Set goals
for yourself, both short term and
long term. Visit these goals often
and, if possible, find a mentor who
will guide and motivate you along
the path. Most importantly, build a
network of individuals in your
current role and reach out across
departments to build networks
with individuals there as well.
Never stop learning!